Frequently Asked Questions
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What do I do in case of emergency?
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For an emergency, please immediately call 911 or go to the nearest ER. The toll-free national suicide prevention lifeline is 1-800-273-TALK (8255).
If you do have an urgent (non-emergency) issue to discuss, please leave a voicemail message.
What ages of patients do you accept?
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We accept children and adults ranging in ages from 4 to 65. Children younger than 4 can be seen on a case by case basis.
What services do you provide?
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Our services are listed on the Specialties page.
What are your office hours?
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We are open Monday – Friday: 9am – 5pm
Saturday & Sunday: Closed
Can I walk-in for an appointment?
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We do not accept any walk-in appointments.
Why don't you accept health insurance?
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Much of what you most likely dislike about the health care system, your doctor dislikes it just as much. Wait times are too long. Appointments are too short. And medical decisions that should be made by you and your doctor are often too heavily influenced by decisions made by payers, i.e., insurance companies. When medical practices rely on insurance reimbursements for their survival, the payers inevitably define and shape the care you receive.
By not being part of the payer-determined system, we are able to offer the highest quality health care.
A growing number of people are realizing every day that an investment in a relationship with a private physician is a smart decision. The private medical movement gives you the ability to make your own decision about the type of care you want for yourself and your family.
What payment forms do you accept?
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Cash, Checks and Zelle Payments
HSA and CC has the 4% extra charge on top of the all fees pertaining to the intake or follow-up.
Dr. Dholakia also accepts Gardiner scholarship payment through FL Department of Education.
Are you Board Certified to see Children and Adolescents?
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Yes, our providers are Board Certified by the American Board of Psychiatry and Neurology (ABPN) in adult and pediatric psychiatry.
Where is your office located?
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We are located in Altamonte Springs, convenient to most Orlando metro areas, including Altamonte Springs, Lake Mary, Maitland, Winter Park, Longwood, Windermere, Ocoee, Apopka, Winter Garden, Oviedo, and Sanford.
I am a health professional/executive, can I get a private evaluation?
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Absolutely. Our providers have the expertise and experience to work with health care professionals—including physicians, dentists, students, and residents—and CEOs, attorneys, civic leaders, and other high-level professionals.
How often do I need follow-up appointments?
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Mental health treatment is not one size fits all. After a comprehensive psychiatric evaluation, our providers will discuss with you the frequency of treatment suggested to achieve optimal results and goals.
I am already in treatment with PCP/psychiatrist—can I get a second opinion from you?
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Yes. Just like any other field of medicine, often it is helpful to get a second opinion to get a fresh perspective in cases that are complex, refractory, non-remitting and/or with multiple co-morbidities.
Do you provide psychotherapy along with medication management?
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We do not provide psychotherapy services. We collaborate on a regular basis with some of the excellent therapists in the area specializing in various psychiatric illnesses. If you are not already in therapy and therapy is clinically recommended, we would suggest and refer you to therapy providers in the community.
Are your providers available to speak on mental health for school/community events?
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Yes. our providers have a public health background and firmly believe in building healthier communities. We continue to be involved in various public speaking engagements, including radio shows that discuss mental wellness, suicide awareness programs, discussions with other health care professionals, and helping educator help their students. Please contact us with a request and proposed date/time.
Do you provide tele-video appointments?
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We do provide occasionally tele-video appointments through a HIPAA secure app for our established patients only.
What happens if I cancel or miss the appointment?
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We require 48 business hours’ notice to modify or cancel an appointment. If you cancel within 48 hours of your appointment or if you miss your appointment, you will be charged the full amount of the visit.
What if you are not the right fit for me?
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Our main goal is for people to get the help that they need. If we are not the best fit for your needs, we will refer you to other providers who are better suited to your specific needs.
Are my visits and records confidential?
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Absolutely. Your confidentiality is of paramount importance to us and taken very seriously. Legally, under HIPAA privacy laws, we are not allowed to release your health information to anyone except in case of emergency, or if you have given your permission to do so.
